If you are unsatisfied with your products, you may return them within 30 days of the delivery date. A refund will be offered as long as the products are returned in their original condition (with tags). The refund will be processed in the same method as the original payment (credit card or Paypal). No returns are accepted for customized products. You are responsible for shipping charges when returning products unless there is a manufacturer's defect or a shipping error. All returns must be pre-approved by Sports Jerseys Canada.